Official Documents

Privacy Policy hoki777 โ€” How We Protect Your Data

Hoki777 takes the privacy of every member seriously. This document clearly explains what information we collect, how it is used, who it may be shared with, and what your rights are as a member regarding your personal data.

Effective Date: 1 January 2026 Updated: June 2026 Malaysia (PDPA 2010)
Compliance & Standards
Personal Data Protection Act 2010 (PDPA Malaysia)
256-bit SSL encryption for all data
Strict KYC & AML Procedures
No sale of data to third parties
Member data access & deletion rights
Data storage on certified secure servers
Our Privacy Principles

Six Data Protection Principles hoki777

These are the foundations of how hoki777 manages and protects every member's personal information

Purpose-Based Collection

We only collect data that is strictly necessary to provide hoki777 services. No information is collected without a clear and legitimate purpose โ€” every piece of data has a specific function.

Multi-Layered Security

Your personal data is protected by 256-bit SSL encryption, strict access controls, and 24/7 system monitoring. Only authorized staff can access sensitive member information.

Confidentiality Guaranteed

Your personal information will not be sold, rented, or disclosed to any third party for marketing purposes without your express written consent.

Member Control Rights

You have the right to access, correct, transfer, or request deletion of your personal data at any time. Requests are processed within 10 business days.

Full Transparency

This privacy policy is written in clear, easy-to-understand language. We hide nothing โ€” all our data handling practices are stated transparently here.

Limited Retention

Your personal data is retained only as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Data that is no longer needed is securely deleted.

1

Introduction and Scope of This Privacy Policy

This Privacy Policy is published by hoki777 and applies to all users who access or use the hoki777.vin platform, including the website, Android and iOS mobile apps, and any related services provided by hoki777.

This document explains in detail how hoki777 collects, processes, stores, protects, and discloses your personal information. It also outlines your rights as a data subject under the Personal Data Protection Act 2010 (PDPA) Malaysia and how you may exercise those rights.

๐Ÿ“‹ By continuing to use the hoki777 platform after any updates to this Privacy Policy, you are considered to have agreed to the latest version of the policy. You can check the update date at the top of this document.
2

Information We Collect

Hoki777 collects two main categories of information: information you provide directly, and information collected automatically when you use our platform.

Information You Provide Directly:

  • Full name as shown on your identity document
  • Identity card (IC) number or passport number
  • Date of birth for age eligibility verification
  • Active mobile number registered in Malaysia
  • Valid email address
  • Bank account or e-wallet details for financial processing
  • KYC documents (IC copy, bank statement, or utility bill)
  • Any information you provide to customer support

Automatically Collected Information:

  • IP address and country-level geographic location
  • Device type, operating system, and web browser version
  • Game history, betting records and financial transactions
  • Login session time and duration
  • Cookie data and session identifiers
  • Usage data for features and platform sections visited
โœ… hoki777 does not collect sensitive data such as health information, religious beliefs or political views. Financial data such as full credit card numbers is not stored in our systems.
3

How We Use Your Information

All information collected by hoki777 is used for legitimate, stated purposes. Below is a complete list of how your data is used:

  • Account management: Creating, verifying, and maintaining your member account
  • Financial processing: Verifying and processing deposits, withdrawals, and fund transfers
  • KYC/AML Compliance: Meeting legal requirements related to identity verification and anti-money laundering
  • Platform security: Detecting and preventing fraud, unauthorised access, and suspicious activity
  • Customer support: Responding to enquiries, resolving issues, and providing technical support
  • Personalisation: Tailoring content, game recommendations, and promotions based on your preferences
  • Communications: Sending important notifications related to your account, transactions, and service updates
  • Analytics and improvement: Understanding platform usage patterns to improve the user experience
  • Legal compliance: Fulfilling reporting and compliance obligations to the relevant authorities
๐Ÿ’Œ hoki777 will only send marketing communications to members who have consented to receive them. You may withdraw this consent at any time through the notification settings in your account.
4

Disclosure of Information to Third Parties

Hoki777 does not sell members' personal data to any party. However, in certain limited situations, we may share information with the following parties:

  • Payment service providers: Banks, e-wallet providers, and payment processors that help us carry out financial transactions โ€” only information necessary for the transaction is shared
  • Game providers: Gaming software companies that provide slots, live casino and other games โ€” data is shared in a limited format for technical purposes only
  • Cloud services and infrastructure: Hosting and data storage providers that store your data in a secure, certified environment
  • Analytics services: Analytics tools that help us understand platform usage โ€” shared data is aggregated and de-identified
  • Legal authority: Where required by court order, official investigation, or Malaysian legal compliance obligations

All third parties working with hoki777 are required to meet data security standards equal to or higher than our own. Legally binding data protection agreements are signed with every service provider.

5

Security and Data Protection

Protecting your data is a responsibility we take very seriously. hoki777 implements comprehensive technical and organisational security measures to prevent unauthorised access, loss, destruction, or disclosure of your personal data.

Key security measures we have implemented:

  • 256-bit SSL encryption for all data transmitted between your device and hoki777 servers
  • Encryption at rest for all data stored in our databases
  • Strict role-based access controls โ€” staff can only access data required for their specific duties
  • Intrusion detection systems and continuous 24/7 monitoring
  • Regular data backups with tested disaster recovery procedures
  • Regular cybersecurity training for all hoki777 staff
  • Periodic independent security audits
๐Ÿ” While we take all reasonable measures, no security system is 100% foolproof. You are also responsible for keeping your login credentials secure. Do not share your password with anyone.
6

Cookies and Tracking Technologies

Hoki777 uses cookies and similar technologies to enhance your experience on our platform. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as session management and security โ€” cannot be disabled
  • Preference Cookies: Saving your language, theme, and display preference settings
  • Analytics Cookies: Helping us understand how users interact with the platform for improvement purposes
  • Performance Cookies: Monitoring page load speed and the platform's technical performance

You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality of some parts of the hoki777 platform.

7

Data Retention Period

Hoki777 retains your personal data for as long as your account is active or as long as it is needed to provide services to you. After account closure, the retention period depends on the type of data:

  • Financial transaction records: Retained for 7 years to meet legal and accounting requirements
  • KYC documents: Retained for 5 years after account closure in accordance with AML compliance requirements
  • Support communication history: Retained for 3 years for reference and dispute resolution purposes
  • Log and security data: Retained for 1 year for security analysis and investigation purposes
  • Marketing data: Deleted within 30 days after you withdraw consent
โณ Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked to your identity.
8

Your Rights as a Data Subject

Under the Personal Data Protection Act 2010 Malaysia and hoki777's policy, you have the following rights regarding your personal data:

Right of Access

Request a copy of all personal data we hold about you

Right to Rectification

Correcting inaccurate or incomplete data in our records

Right to Erasure

Request deletion of your data once the purpose of collection is no longer relevant

Right to Object

Object to data processing for direct marketing purposes at any time

Right to Portability

Receive your data in a structured, portable format

Right to Restriction

Request restriction of data processing while a dispute or review is in progress

To exercise any of the rights above, contact the hoki777 support team via 24/7 live chat within the platform. Your request will be processed and responded to within 10 business days. In cases requiring further review, this period may be extended to up to 30 days, with prior notification to you.

9

Children's Privacy

The hoki777 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. If we discover that information from a minor has been collected, the account will be closed immediately and all related data will be deleted.

Parents or guardians who suspect their child is using the hoki777 platform may contact our support team for immediate action.

10

Changes to This Privacy Policy

Hoki777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons. The latest version of this policy is always available at hoki777.vin/privacy-policy.

For significant changes, hoki777 will notify members via in-platform notification or email at least 14 days before the changes take effect, giving you sufficient time to review and understand them.

๐Ÿ“… Check the "Last Updated" date at the top of this document to see whether any changes have been made since you last read it. Continued use of the hoki777 platform after an update indicates your acceptance of the latest version.
๐Ÿ”’

Your Data is Safe โ€” Play with Peace of Mind at hoki777

Your security and privacy are our top priority. Register today and enjoy a safe, fair, and responsible gaming experience alongside more than 500,000 active hoki777 members.

For users aged 18 and above only ยท Gambling can be addictive

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